Privacy information

Website and casino enquiries

At rainbowspinscasinouk.co.uk, privacy enquiries about this website should be addressed to [email protected]. Questions about personal information held for a Rainbow Spins Casino account belong with the casino's support team. rainbowspinscasinouk.co.uk does not carry out the casino's identity checks or approve its verification documents.

When contacting rainbowspinscasinouk.co.uk about a page, describe the issue without attaching a passport, bank statement or payment card image. A casino password is not needed to explain a problem with website content. Casino verification documents belong in the operator's account verification process.

Information used for a casino account

Rainbow Spins Casino requires complete and accurate registration information. Account holders must tell the operator by email when their personal details change. The casino can request evidence of age, identity, residential address and ownership of the payment method used.

Verification may involve a passport or driving licence, address evidence and payment documentation. The casino's identity upload process can also request a selfie. Additional requests may concern the origin of funds or wealth. In some cases, the operator can ask for documents that have been certified or notarised.

Checks and information sharing

Jumpman Gaming Limited may send identification details supplied during registration to authorised credit reference agencies to check identity and card information. Both the operator and the agencies may retain records of the information used for these checks. The operator keeps identity check records securely and can repeat verification to keep account information current.

These statements describe the casino's account procedures. They do not describe a transfer of information by rainbowspinscasinouk.co.uk to those agencies or establish a retention period for this website.

Privacy policy and questions

The casino's separate privacy policy is part of its account terms. Jumpman Gaming Limited is registered with Guernsey's Data Protection Office. rainbowspinscasinouk.co.uk does not reproduce the operator's full privacy policy here or specify its complete retention arrangements, processing grounds or procedures for exercising data rights.

For questions about a casino record, a verification request or the operator's handling of personal information, contact Rainbow Spins Casino support. For the handling of a message sent to rainbowspinscasinouk.co.uk, use [email protected] and identify the earlier enquiry without resending sensitive account documents.